Design Thinking



Are you looking to develop a user centred approach to your innovation?



Ideact is Tenshi’s industry-leading Design Thinking course – a 12-week online programme that teaches you to take a problem-solving approach in your business, career and day to day life.

Not only does Ideact give you knowledge of Design Thinking – it will have you fully equipped and capable, by working on a live project sprint throughout your course.


Mastering Ideact methods has helped companies achieve:

  • 56% higher Total Shareholder Return

  • 32% higher revenue growth

  • +225% design ROI

  • x2 likelihood of rapid growth*

No matter your job title, industry, or location, we all need some guidance coming out of these tough times. Ideact features industry-leading tools and processes to develop your innovative thinking and uncover new, dynamic opportunities to grow.

Ideact allows you to explore and understand the challenges you are facing, and to come up with new, unique answers and plans for your future. After this 12-week program, you’ll be able to use design thinking as a problem-solving approach in your business, career and day to day life.

*Research from high performance Design Thinking organisations

12 week course to drive innovative solutions 

1.5 hours per week of online, flexible learning

Learn and implement – complete a project

Individual Training

Anyone can benefit from Ideact. Sign up on your own to boost your creative thinking and upskill as we come out of lockdown.

Corporate Team Training

Your whole team will come out of the course trained with real project results to prove their knowledge. 

  • Rates for multiple cohorts also available. 

Get your friends onboard

Invite your friends to joing Ideact and recieve £100 per person signed up through you. Find out more about our affiliate programme here.




Ideact will help you find, collate, review and utilise; user, trend and market insights. You’ll learn how to engage with users and explore user journeys, without getting lost in vast amounts of data.


Next, we’ll guide you through creating a powerful, clear brief of your findings and help you define the requirements, for your new, innovative solutions.


We’ll teach you how to come up with multiple ideas and solutions to your challenges, delving into iterative prototyping and qualitative exploration with users, to ensure your results are properly tested.


Lastly, we will guide you to the point where you’ll be able to confidently and expertly deliver your chosen solution, be it a product, process or service.


“Pretty transformational. I recommend this course to anyone working on improving or creating new products and services with a view to making them more customer/user focused. Not only did I create completely new ideas for a potential spin off business, but it has helped shape my mindset around some long term problems in my current business too.”

M. Kohn


“Great course, very comprehensive with a good balance of theory, hands-on practice and working directly with the team and peer learners.”

M. Saunders


“I found this program to be challenging and inspiring. A space to absorb and practice in my case, I am exploring the possibility of creating a commpany to continue this.”

C. Callan

Senior Project Manager

“A fantastic toolkit for driving innovation. I thoroughly enjoyed taking part in this design thinking course. You leave with a shared language and toolkit of practical exercises across the whole design thinking journey which you can apply to your work as a whole or individually depending on what you need. It also provides you with the space and support to put these into action, developing solutions for a challenge you face.”

H. Poore

Creative Director

Who you’ll learn from

Victoria Milne

CEO of Tenshi Consulting

Victoria is a qualified, award winning industrial designer with a wide range of skill and expertise in innovation, branding and strategy. She is an RSA fellow, ISO technical expert for innovation, and BSI design management committee member. Victoria is motivated by the power of design thinking and open innovation and how they can lead to exceptional change and growth, particularly by unleashing digital technology. She has worked internationally for Philips Design, Unilever, Saatchi & Saatchi and the Brand Union, amongst others. She is an Agile certified practitioner and has worked across a host of sectors from ICT, infrastructure, higher education, finance, retail, FMCG, luxury to pharmaceutical, motoring, and everything in between.

Professor Peter Childs

FREng, FIMechE, FASME, FRSA, FHEA, MIED, CEng, BSc (hons), DPhil

Professor Peter Childs FREng is the Professorial Lead in Engineering Design and was the Founding Head of the Dyson School of Design Engineering at Imperial College London. His professional interests include: creativity tools and innovation; design; the circular economy and sustainable energy. Former roles include director of the Rolls-Royce University Technology Centre for Aero-Thermal Systems, director of InQbate and professor at Sussex University. He has contributed to over 200 papers, and several books on engineering design, rotating flow, rural urban migration and sports technology.

At the end of the 12-weeks, you’ll have mastered:

Strategic Thinking | Design Thinking | Innovation Process Management | Open Innovation Challenge Methodology | Iterative Prototyping | User Journeys Explorations | Ethnographic Research Techniques | User Need Mapping | Insight Mining & First Principles Technique | Mock-Up Skills | Idea Generation Skills | Creative Problem Solving